Skip to main content

St Margaret’s Bushey Ts and Cs

Terms and Conditions of Service

St Margaret’s School Bushey, Transport


• Children in Year 3 or above only are permitted to travel on the school bus.
• Parents/guardians must register/re-register pupils each year for the bus service, using the
Kura App. Booking windows and registration periods will be communicated throughout the
• Parents/guardians accept that bookings are for the entire school year and are for five days
per week either one way or return journeys
• Journeys booked but not taken are non-refundable. Any journey cancelled, ad hoc, via the
Kura app or portal, will not reduce the amount charged. Cancellations must be made in line
with the cancellation policy set out below.
• The school offers bus service bookings on a first come first served basis. Although the School
will do its utmost to accommodate all requests for use of the service, the school has no
obligation to increase capacity on any route.
• Parents/Guardians paying for bookings via the Kura app or portal accept that Kura software
facilitates the transaction between parent/guardian and the school only and is not in
possession of any funds or account information.

Amendments or cancellation

Parents/guardians wishing to withdraw their children from the service entirely, partially or ad-hoc
must provide a full terms notice, by email to [email protected], and copied to
[email protected] or forfeit the full term’s charges in lieu.
Kura reserves the right to make changes to these Terms and Conditions after publication and will
notify users of the service of any such changes

Use of the service

• Pupils must ensure they travel on the route for which they are registered only.
• Ad Hoc journeys are permitted by pupils not registered for the service, but where availability
permits only. When ad hoc bookings can be accommodated at short notice, pupils must
provide their name to the driver, in order that the journey is correctly recorded in the Kura
system, for safety reasons. The school will endeavour to accommodate all such requests for
places, but priority will be given to pupils registered for regular service use.
• Pupils must use their fob/pass/ID to tap on and off as they board and disembark the vehicle.
• Parents accept that it is their responsibility to ensure their child is at the AM pickup point 5
minutes before the scheduled stop time to allow for an on-time departure.
• Parents/guardians are asked to remind their children that when travelling on the school
buses they remain bound by the School’s Behaviour Policy.
• Parents/guardians are asked to remind their children that they must abide by the school’s
bus travel Code of Conduct.
• Users understand that road traffic conditions can change without notice and delays incurred
en route are not within the company’s control.

Changes to use of the service

• Any changes to a pupil’s use of the School Bus Service (for example: frequency, route, home
pick-up stop) must be made via the Kura app or portal and adhere to the cancellation policy
set out above.
• The school reserves the right to make route alterations after publication but will provide
notice of any such action.

Charges 23/24

St Margarets school offers a choice of bookings: annual return or annual single journeys. In a nutshell, you can book MON-FRI AM and PM service, MON-FRI AM service only, or MON-FRI PM service only

Ticket Type Cost per Journey Total Cost
5 pack £5.62 £28.10
10 pack £5.62 £56.20
Ad hoc £9.68

Ad-hoc journeys booked but not taken, or canceled, are not refundable.  Please refer to the cancellation section above.

Contact numbers

If you have an urgent query about your child’s bus route during service, then please contact the Kura control center at 0203 903 3916. This number is staffed from 06:30 in the morning to cover travel to school. It is also covered until 19:00 during the school-to-home run.

Lost property

Should a pupil leave any item on a school bus then parents should contact Kura either via email: [email protected] or by phone: 0203 903 3916 to report the loss providing the bus route and a description of the item(s).

Kura will contact the appropriate bus company to find out if the item has been found. Pupils can then pick up the item on the next run.

Pupil Code of Conduct

Pupils must:

  • Be ready to board at the allotted time standing at the bus stop. If late, the bus will be unable to wait
  • Travel on their designated bus only
  • Carry their pass at all times and produce it when asked by a driver or member of staff
  • Be polite and respectful to the driver and all other passengers at all times
  • Follow any instruction from the driver without question – it is for their safety and the safety of others
  • Stay in their seats with seat belts fastened
  • Look after their belongings and keep them in a safe place
  • Take litter off the bus
  • If they see someone behave badly on the bus, inform the school or their parents. The driver’s role is to drive the bus safely and not to be responsible for dealing with any poor behaviour unless it affects safety
  • Make sure any necessary medication is taken before leaving home or school


Pupils must not:

  • Shout, use bad language or make signs out of the window
  • Start arguments or engage in verbal bullying
  • Engage in fighting or ‘play fighting’
  • Distract the driver except in an emergency
  • Eat or drink on the bus
  • Take part in any other anti-social behaviour
  • Leave any items on the bus
  • Ask to be dropped off anywhere other than their agreed stop