This page includes information for parents and students including routes, timetables and contact details for our support team.
Booking and Pricing
Booking and payment for the 2023/24 year can be completed via the Kura app or web portal.
Fees are £14.60 per journey for ad hoc bookings but a discounted price of £8.76 per journey applies when booking for a full year of 5-days per week AM and PM services.
This discount will be automatically applied during the payment process in the app or via the portal.
Observer App Guides
For assistance on how to use the Kura app please click here to view our video guides.
Need support? Get in touch
To allow us to respond to you efficiently please contact our teams via the email address below, this will raise a ticket in our resolution system so you can track the progress of your query. We will respond to all queries by the end of the next working day.
We are dedicated to providing the safest, most reliable home to school transport in the UK and our advanced technology helps us to ensure services run on-time, pupils are transported comfortably and safely and parents are kept informed of the vehicles’ and their child(ren)’s progress.
Our Safeguarding Statement is available to view by clicking here
Please follow this link to view our agreement with your school. This outlines how and why we use your data in accordance with GDPR.
Start your journey
For existing parents, students or staff. Shortly prior to service commencement, you will receive a Welcome Email with your secure, unique Link code allowing you to access the app.