Kura Values

ALWAYS CURIOUS, CONSTANTLY LEARNING & FOREVER EVOLVING

We regularly carve out time for thinking and learning

We share our learning

We listen to every idea

We have a positive mindset and empower each other to solve our problems and achieve success

We set ambitious goals and objectives that keep us moving forwards

UNCOMPROMISING ON QUALITY, DELIVERING ON COMMITMENTS

We set clear expectations for everyone, both internally and externally

We always deliver what has been promised, we do what we say we will do, we leave nothing to chance

We put in place measures to continually check the quality of our service

We make our customers’ experience amazing

We regularly ask for feedback from customers and colleagues and act upon it

We communicate clearly, in a balanced, transparent and effective manner

INNOVATIVE AND CONFIDENT IN WHERE WE ARE GOING

We drive innovation by listening to each other and our stakeholders; reflecting upon what we have learned and having the confidence to be where we want to be

We are agile and responsive to the opportunities presented to us

We respect and challenge each other appropriately

We are brave and constructively challenge the status quo to continually perform at the highest level

OUR PEOPLE AND PARTNERS MATTER

We are one team, where everyone has a voice, and we encourage each other to speak up; collaboration is at the core of who we are

We are only as good as who we work with. We support, recognise and reward those that help drive our success

We share information easily with other departments and our partners; there are no silos here

We actively seek the perspectives of others to ensure inclusiveness and understanding