At Kura we pride ourselves on delivering exceptional service, we believe this stems from our Company Values. We’re proud to be able to share these values transparently with our staff, customers and partners.
Our Values are
ALWAYS CURIOUS, CONSTANTLY LEARNING & FOREVER EVOLVING
We regularly carve out time for thinking and learning
We share our learning
We listen to every idea
We have a positive mindset and empower each other to solve our problems and achieve success
We set ambitious goals and objectives that keep us moving forwards
UNCOMPROMISING ON QUALITY, DELIVERING ON COMMITMENTS
We set clear expectations for everyone, both internally and externally
We always deliver what has been promised, we do what we say we will do, we leave nothing to chance
We put in place measures to continually check the quality of our service
We make our customers’ experience amazing
We regularly ask for feedback from customers and colleagues and act upon it
We communicate clearly, in a balanced, transparent and effective manner
INNOVATIVE AND CONFIDENT IN WHERE WE ARE GOING
We drive innovation by listening to each other and our stakeholders; reflecting upon what we have learned and having the confidence to be where we want to be
We are agile and responsive to the opportunities presented to us
We respect and challenge each other appropriately
We are brave and constructively challenge the status quo to continually perform at the highest level
OUR PEOPLE AND PARTNERS MATTER
We are one team, where everyone has a voice, and we encourage each other to speak up; collaboration is at the core of who we are
We are only as good as who we work with. We support, recognise and reward those that help drive our success
We share information easily with other departments and our partners; there are no silos here
We actively seek the perspectives of others to ensure inclusiveness and understanding