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St Paul’s Leicester Ts and Cs

USING THE ST PAUL’S LEICESTER BUS SERVICE 2021/2022:
TERMS AND CONDITIONS

By placing a booking with the St Paul’s Leicester Bus Service, the customer acknowledges that they have read, understood, and accept the Terms and Conditions as detailed below:

Bookings

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  • Parents/guardians must register/re-register pupils each year for the bus service, using the Kura App. Booking windows and registration periods will be communicated throughout the year.
  • Journeys booked but not taken are non-refundable. Any journey cancelled, ad hoc, via the App, will not reduce the amount charged. Cancellations must be made in line with the cancellation policy set out below.
  • The School offers bus service bookings on a first come first served basis. Although the School will do its utmost to accommodate all requests for use of the service, the School has no obligation to increase capacity on any route.

Use of the service

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  • Pupils must carry a valid pass/Kura fob when travelling.
  • Pupils must ensure they travel on the route for which they are registered only
  • Pupils must carry a valid pass when travelling
  • Parents/guardians are asked to remind their children that when travelling on the school buses they remain bound by the School’s Behaviour Policy
  • Parents/guardians are asked to remind their children that they must abide by the School’s bus travel Code of Conduct

Changes to use of the service

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  • Any changes to a pupil’s use of the School Bus Service (for example: frequency, route, home pick-up stop) must be made via the Kura App
  • The School reserves the right to make route alterations after publication but will provide notice of any such action.

Cancellation policy: withdrawal from the service

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  • Parents/guardians wishing to withdraw their children from the service entirely must provide a half-term notice, by email to [email protected] or forfeit the full term’s charges in lieu.

Pupil Code of Conduct

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Students must:

  • Be ready to board at the allotted time. If late, the bus will be unable to wait
  • Travel on their designated bus only
  • Carry their fob and pass at all times and produce it when asked by a driver or member of staff
  • Be polite and respectful to the driver and other students
  • Follow any instruction from the driver without question – it is for their safety and the safety of others
  • Stay in their seats with seat belts fastened
  • Look after their belongings and keep them in a safe place
  • Take litter off the bus
  • If they see someone behave badly on the bus, inform the school. The driver’s role is to drive the bus safely and not to be responsible for dealing with any poor behaviour unless it affects safety
  • Make sure any necessary medication is taken before leaving home or school

Students must not:

  • Shout, use bad language or make signs out of the window
  • Start arguments or engage in verbal bullying
  • Engage in fighting or ‘play fighting’
  • Distract the driver except in an emergency
  • Eat or drink on the bus
  • Take part in any other anti-social behaviour
  • Leave any items on the bus
  • Ask to be dropped off anywhere other than their agreed stop