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Operators

BUILDING TRUE PARTNERSHIPS

Kura has changed

Kura’s new vision is safer, greener, smarter travel for schools and businesses.

We will no longer be targeting the leisure market, but focussing purely on increasing penetration of the education and corporate markets through offering superior technology and service. Kura’s new strategy means we now go to market with one brand, Kura, and one web site – ridekura.com. More importantly, it also means we intend to not compete with our operators but complement your proposition with leading edge software to help grow your business.

Kura’s passenger and vehicle tracking technology empowers operators to enhance safeguarding, improve transparency and streamline communication. Kura’s app-based platform enables operators to manage routes, see live passenger registers and store all journey data. All while reducing calls into the administration and customer service teams.

Kura wants to

Work with the best local operators who can help us build mutually profitable long term relationships with schools and corporate customers

Create a new partnership approach that will improve the customer experience and reduce live service costs

Take joint ownership of day-to-day issues and improve customer satisfaction through better feedback on performance and driver training

Operator Resources

Kura operator procedures and driver guides

Kura team "who's who" contact sheet

Kura operator quarterly reviews

Kura operator newsletter

Kura will create a service level agreement with each operator, so that metrics and standards are understood by all parties before each contract commences.

Read more about Kura’s refreshingly different operator strategy in Coach & Bus Week

For more information on how these changes can benefit your business contact us at [email protected] or 020 3397 4460

Application form

If you have not worked with Kura over the last few years, but are excited about our new operator strategy and refreshing partnership approach, please complete this form with your details.